Call 414-256-4808 during regular business hours, Monday through Friday from 8:30 a.m. to 5 p.m.

IMPACT 211
IMPACT 211 is available 24-hours a day to help you access information, assistance, and referral to community resources. Call 211 or toll-free 866-211-3380. You can also text your ZIP Code to 898-211. Our system provides a convenient call-back feature, which saves your spot in the queue if you are not immediately connected with a Community Resource Specialist.

IMPACT 211 Resource Department
Our IMPACT 211 resource department team is available to make updates to the resource directory. Please provide detailed information, as well as emergency contact information (cell phone and/or email address), so that we may reach you to confirm your resource update. Email your resource directory changes now. If you have questions, call 414-302-6621.

Access Point for Comprehensive Alcohol & Drug Abuse Screening
Please call 414-649-4380 for information and assistance.

Milwaukee County Intoxicated Driver Program
To schedule an appointment, call 414-443-6000. Please direct questions about your appointment to 414-256-4808. For case management of your Driver Safety Plan, call 414-443-6012.

Coordinated Entry to Homeless Services
Mobile screeners provide referrals for shelter and housing placement to individuals experiencing homelessness. To reach the Coordinated Entry team, call 211 or email us now.

IMPACT Planning & Evaluation
Our Planning & Evaluation staff are working remotely and can be reached at 414-224-3054 or via email.