Board and Staff

Board of Directors 

Kim M. Dougherty - Board Chairperson

Children's Hospital and Health System

Roger C. Sherman - 1st Vice Chair

Goodwill Industries*

Randall C. Harlan - 2nd Vice Chair

The Panther Group

William B. Coleman - Treasurer

Coleman & Williams, Ltd.

Chris E. Schmidt - Secretary

Adient plc


* retired

Caroline V. Krider

U.S. Bank National Association

Cindy Minutti

Landmark Credit Union

Kimberly Payne

Kane Communications Group

Lisa Pendergast

Mortgage Guaranty Insurance Corporation

Patricia Puccinelli


Jill Ritterbusch

City of Milwaukee Health Department*

Angela Rothen

Community Volunteer

Ronald P. Smith

Enterforce, Inc.

Jeremy Wedell

WorkWise, LLC


Leadership Team 

John M. Hyatt

President & CEO


Vickie Boneck

Marketing & Communications Director

Latasha Bovia

Call Center Supervisor

Dryw Elliott

Network Operations

Patricia Gutierrez

IMPACT Alcohol & Drug Abuse Services

Program Director

Karen Hoffmann

IMPACT 2-1-1 Program Director

Kayla Kasprzak

Resource Department Manager

Emily Kenney

Coordinated Entry Program Director

Sue Beck-Riekkoff

Chief Operating Officer


Lisa Larson

Research & Evaluation Director

Erin Malcolm

Senior Researcher

Gail Valenti

Development Director

Cheryl Vaught

Human Resources Administrator

Bob Waite

IMPACT 2-1-1 Senior Account Manager

Scott Wallner

Chief Financial Officer