Board and Staff

Board of Directors 

Randall C. Harlan - Board Chairperson

The Panther Group

Roger C. Sherman - 1st Vice Chair

Goodwill Industries*

William B. Coleman - Treasurer

Coleman & Williams, Ltd.

Christopher Schmidt - Secretary

Adient plc

Kim M. Dougherty - Past Board Chair

Children's Hospital of Wisconsin



* retired

Caroline V. Krider

U.S. Bank National Association

Cindy Minutti

Landmark Credit Union

Kimberly Payne

Payne & Frazier Consultants, LLC

Lisa M. Pendergast

Mortgage Guaranty Insurance Corporation*

Patricia A. Puccinelli


Jill Ritterbusch

City of Milwaukee Health Department*

Angela Rothen

National General Insurance Corp

Ronald P. Smith

Enterforce, Inc.

Jeremy Wedell



Leadership Team 

John M. Hyatt

President & CEO


Anna Aldhari

Call Center Supervisor

Vickie Boneck

Marketing & Communications Director

Latasha Bovia

Call Center Supervisor

Dryw Elliott

Network Operations

Patricia Gutierrez

IMPACT Alcohol & Drug Abuse Services

Program Director

Karen Hoffmann

IMPACT 2-1-1 Program Director

Kayla Kasprzak

Resource Department Manager

Sue Beck-Riekkoff

Chief Operating Officer


Emily Kenney

Systems Change Director

Lisa Larson

Research & Evaluation Director

Erin Malcolm

Senior Researcher

Gail Valenti

Development Director

Cheryl Vaught

Human Resources Director

Bob Waite

IMPACT 2-1-1 Senior Account Manager

Scott Wallner

Chief Financial Officer