Serving Southeastern Wisconsin for more than 65 years, IMPACT helps people take the first step toward changing their life, for good. We assess and guide those experiencing personal crisis toward resources to achieve stability; and collaborate with community partners to foster system improvement.
IMPACT CORE SERVICES
IMPACT 211 is a central access point for people in need. During times of personal crisis or community disaster, the free, confidential helpline, online resource directory, and mobile app make it easy for residents to get connected to information and assistance. Learn more.
ASSISTANCE IS JUST A TEXT OR CHAT AWAY!
Need help? Get help! Text your ZIP Code to TXT-211 (898-211) and IMPACT 211 will respond promptly. Or, click to chat live with a Community Resource Specialist.
Wondering how to find help? Search our 211 resource directory for family, health, and social services in your area.
IMPACT Connect is a cross-sector care coordination network of organizations in multiple systems throughout Southeast Wisconsin transforming the way health and social services are delivered to those who need them most. Learn more.
IMPACT Planning & Evaluation evaluates programs and initiatives, provides recommendations to help address issues such as substance use and mental health, researches community needs, identifies best practices, builds evaluation capacity, and supports program sustainability. Learn more.
Intoxicated Driver Assessments for those convicted of Operating While Intoxicated (OWI) and other court-ordered alcohol and drug assessments to determine referral recommendations such as education and treatment. Learn more.
In 2025, IMPACT connected over 300,000 people with community resources that help maintain stability, restore health, and enhance productivity. Learn more.
THE POWER OF PARTNERSHIP
IMPACT, Inc., serves Milwaukee, Waukesha, Kenosha, Racine, Ozaukee, Washington, Dodge, Jefferson, and Walworth counties. We’re proud to be one of our region’s most successful public/private partnerships, IMPACT receives county government support from:
IMPACT is a United Way Community Partner
