Archived Blogs

President & CEO John Hyatt's powerful pledge to the community
By: John Hyatt, President & CEO
The Struggle is Real
By: John Hyatt, President & CEO
John Hyatt named IMPACT President & CEO
By: Vickie Boneck, Director of Marketing and Communications
Thank you for everything
by Michael G. Davis, President and CEO Posted: December 1, 2015
IMPACT 2-1-1 among largest 2-1-1 providers
by Vickie Boneck, Director of Marketing & Communications Posted: March 30, 2015
‘Tis the Season
by Vickie Boneck, Director of Marketing & Communications Posted: December 22, 2014.
New housing for families in Milwaukee County who are homeless or at risk of becoming homeless
by Wyatt Massey, IMPACT Marketing & Communications Intern. Posted: May 28, 2014.
IMPACT 2-1-1 Information and Referral Service Expands to Nine Counties
by Vickie Boneck, Director of Marketing & Communications. Posted: February 11, 2014.
Pocket Change
Michael G. Davis, President & CEO, IMPACT. Posted: December 19, 2013.
LEADING INDICATORS. LEADING CHANGE.
By Michael Davis, President & CEO. Posted: June 13, 2013.
We’re in the big leagues now
By Michael Davis, President & CEO. Posted: April 29, 2013.
2-1-1s Bolstering Hurricane Sandy Recovery Efforts
by Vickie Boneck, Director of Marketing & Communications. Posted: November 12, 2012.
IMPACT 2-1-1 and Hunger Task Force Team up to Feed Kids This Summer
by Vickie Boneck, Director of Marketing & Communications Posted: June 6, 2012
Off the Streets & Out of Harm's Way
by Bob Waite, IMPACT 2-1-1 Program Director Posted: April 12, 2012
Looking Back. Moving Forward.
by Bob Waite, IMPACT 2-1-1 Program Director Posted: February 6, 2012

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‘Tis the Season

by Vickie Boneck, Director of Marketing & Communications

The man’s voice was soft. And sad. “You’ve helped me before. I hope you can help me again.”

Jay explained that the holidays were getting the best of him. Both of his parents had passed away recently leaving him without any family. “And I don’t really have any friends. I had to make a new start and that meant letting go of people who were into bad things.”

Our community resource specialist provided referrals to grief counseling and emotional support services. Jay was relieved to hear that he had some options. He also expressed gratitude for the fact that, despite his present emotional state, he was doing much better than the last time he called IMPACT 2-1-1. “Last year, I was homeless. Your people got me connected to a bunch of different resources. Now I have a job. I have my own place. I drive. I have you all to thank for that,” he said. “I just miss my mom and dad. It’s real hard.”

This time of year, we do experience an increased number of calls from people who are feeling the weight of the season. Some are overwhelmed with great sadness because loved ones are not with them anymore. The holidays also impose enormous stress for those experiencing financial challenges. We take care to provide a special level of kindness to callers who have a heavy heart, health struggles, job issues, family problems, or other challenges that are making this a difficult time of year.

If you are in need of assistance, please remember that IMPACT 2-1-1 is available 24-hours a day, 7-days per week, 365-days every year. If you wish to support our efforts with a holiday gift, please click to donate here.

May you find peace and joy in the new season.