Archived Blogs

President & CEO John Hyatt's powerful pledge to the community
By: John Hyatt, President & CEO
The Struggle is Real
By: John Hyatt, President & CEO
John Hyatt named IMPACT President & CEO
By: Vickie Boneck, Director of Marketing and Communications
Thank you for everything
by Michael G. Davis, President and CEO Posted: December 1, 2015
IMPACT 2-1-1 among largest 2-1-1 providers
by Vickie Boneck, Director of Marketing & Communications Posted: March 30, 2015
‘Tis the Season
by Vickie Boneck, Director of Marketing & Communications Posted: December 22, 2014.
New housing for families in Milwaukee County who are homeless or at risk of becoming homeless
by Wyatt Massey, IMPACT Marketing & Communications Intern. Posted: May 28, 2014.
IMPACT 2-1-1 Information and Referral Service Expands to Nine Counties
by Vickie Boneck, Director of Marketing & Communications. Posted: February 11, 2014.
Pocket Change
Michael G. Davis, President & CEO, IMPACT. Posted: December 19, 2013.
LEADING INDICATORS. LEADING CHANGE.
By Michael Davis, President & CEO. Posted: June 13, 2013.
We’re in the big leagues now
By Michael Davis, President & CEO. Posted: April 29, 2013.
2-1-1s Bolstering Hurricane Sandy Recovery Efforts
by Vickie Boneck, Director of Marketing & Communications. Posted: November 12, 2012.
IMPACT 2-1-1 and Hunger Task Force Team up to Feed Kids This Summer
by Vickie Boneck, Director of Marketing & Communications Posted: June 6, 2012
Off the Streets & Out of Harm's Way
by Bob Waite, IMPACT 2-1-1 Program Director Posted: April 12, 2012
Looking Back. Moving Forward.
by Bob Waite, IMPACT 2-1-1 Program Director Posted: February 6, 2012

Volunteer/Intern at IMPACT

Volunteer/Intern image

If you enjoy being a part of a fast-paced and team-oriented environment; and are looking for a gratifying experience, this is the place for you.


Donate Now

Support IMPACT

Pocket Change

Pocket Change


Michael G. Davis, President & CEO, IMPACT

When you hear a bell ringing as you approach the store entrance, do you mutter under your breath a little bit? Do you pull the jacket collar up over your face?  Not to shield yourself from the chill, but rather to avoid making eye contact with the bell ringer? Has a red kettle simply become a symbol for one of many causes clamoring for your support? How much change actually comes from the contents of your pockets, anyway?

The Salvation Army has been our community partner for many years so I can speak to the value of the organization and all the ways they support our ability to help people regain stability in their lives. Recently, I overheard a story that really exemplifies what we have come to know about the Salvation Army. A mother and her eight children were found walking the streets in the middle of the night. When questioned by police, mom admitted that they didn’t have any place to go; she was fleeing a domestic violence situation and had already exhausted the possibilities of staying with friends and family.

A new coordinated entry process is underway for homeless individuals and families to access Milwaukee’s shelter system. IMPACT 2-1-1’s function is to gather information that helps ensure an appropriate shelter placement and a more streamlined intake process for the client.

When we contacted Salvation Army on the mother’s behalf, they not only agreed to accept the family, but also shifted residents in two adjoining rooms so that the mother and her children would not be separated. In the 90 days that the family is calling Salvation Army ‘home,’ the staff have been providing case management ranging from SSI application to securing services that address the children’s cognitive and behavioral issues. In fact, the children are once again enrolled in and attending school.

At some point this season, you will likely encounter another red kettle and hear the familiar bells. On behalf of our friends at the Salvation Army and – most importantly – the people we mutually serve, I hope you dig deep with the assurance that your spare change changes a lot.