Archived Blogs

President & CEO John Hyatt's powerful pledge to the community
By: John Hyatt, President & CEO
The Struggle is Real
By: John Hyatt, President & CEO
John Hyatt named IMPACT President & CEO
By: Vickie Boneck, Director of Marketing and Communications
Thank you for everything
by Michael G. Davis, President and CEO Posted: December 1, 2015
IMPACT 2-1-1 among largest 2-1-1 providers
by Vickie Boneck, Director of Marketing & Communications Posted: March 30, 2015
‘Tis the Season
by Vickie Boneck, Director of Marketing & Communications Posted: December 22, 2014.
New housing for families in Milwaukee County who are homeless or at risk of becoming homeless
by Wyatt Massey, IMPACT Marketing & Communications Intern. Posted: May 28, 2014.
IMPACT 2-1-1 Information and Referral Service Expands to Nine Counties
by Vickie Boneck, Director of Marketing & Communications. Posted: February 11, 2014.
Pocket Change
Michael G. Davis, President & CEO, IMPACT. Posted: December 19, 2013.
LEADING INDICATORS. LEADING CHANGE.
By Michael Davis, President & CEO. Posted: June 13, 2013.
We’re in the big leagues now
By Michael Davis, President & CEO. Posted: April 29, 2013.
2-1-1s Bolstering Hurricane Sandy Recovery Efforts
by Vickie Boneck, Director of Marketing & Communications. Posted: November 12, 2012.
IMPACT 2-1-1 and Hunger Task Force Team up to Feed Kids This Summer
by Vickie Boneck, Director of Marketing & Communications Posted: June 6, 2012
Off the Streets & Out of Harm's Way
by Bob Waite, IMPACT 2-1-1 Program Director Posted: April 12, 2012
Looking Back. Moving Forward.
by Bob Waite, IMPACT 2-1-1 Program Director Posted: February 6, 2012

Volunteer/Intern at IMPACT

Volunteer/Intern image

If you enjoy being a part of a fast-paced and team-oriented environment; and are looking for a gratifying experience, this is the place for you.


Donate Now

Support IMPACT

LEADING INDICATORS. LEADING CHANGE.

By Michael Davis, President & CEO

“History cannot give us a program for the future,
but it can give us a fuller understanding of ourselves, and
our common humanity, so that we can better face the future.”
- Robert Penn Warren

When we launched IMPACT 2-1-1 in 2002, the humblest of hopes for the new service was for people in need to have efficient and easy access to community resources before their problems escalated.

During our early years, not surprisingly, IMPACT 2-1-1 took many calls from the community’s most impoverished areas. We established a solid foundation of trust and mutual respect with the people we serve, the service providers that help our clients through their difficult times, and the funders who make it all possible.

We also started to draw the attention of stakeholders and policy makers with data we collected about the changing needs in our community.

In fact, IMPACT 2-1-1 data was one of the first indicators of the severity of the recession. Calls related to basic needs such as food and shelter – which often accompany unemployment – started to pour in from middle class suburban ZIP Codes; people who had never previously needed to utilize our services.

As our reputation grew, human service systems, emergency government and community coalitions turned to IMPACT 2-1-1 because of our ability to collect data and disseminate information quickly; and to ramp up capacity by taking advantage of a state and national network of 2-1-1s.

Having surpassed a decade of service and a million calls, we are looking ahead with less humble aspirations for IMPACT 2-1-1. When we release data such as what is included in the 2003-2012 Report, it is with the intention of documenting a part of our community’s past and present so that we can all work toward producing positive change for the future.

Let’s face it together.

Michael G. Davis

 CLICK HERE TO ACCESS THE 2003-2013 REPORT – LEADING INDICATORS. LEADING CHANGE.