Reports
Click to download a report. If you would like a printed
version, please contact Vickie Boneck at (414)
256-4810.
2-1-1 @ IMPACT Report to the
Community (released Fall 2008)
Winner of the 2009 Clarion Award
In Milwaukee County, calls to 2-1-1 @ IMPACT are meticulously
documented. The data from over half of million calls taken
from January 2003 through December 2007 are reviewed in
the report. (A follow-up to the 2005 report - see below.)
Funded by the Faye McBeath Foundation, the Greater Milwaukee
Foundation, and the United Way of Greater Milwaukee, this
analysis identifies predominant caller issues, indicates
shifting trends, and targets unmet needs and gaps in services.
The report also features a comprehensive category grouping
of caller needs, category profiles and zip code profiles.
Specifically, the data reveals:
- Nearly 80 percent of our callers are women, many whom
are single and supporting children.
- More than half of the caller requests were for housing
and basic needs, and food-related needs.
-
Resources that provide temporary financial assistance
and emergency shelter are not enough to meet the existing
demand.
- Community issues affecting callers include housing
affordability, higher energy costs, increasing food and
fuel prices, teenage pregnancy, poor general health and
high rates of alcohol consumption.
Report to the community 2008 (PDF,
3.1mb)
IMPACT 2008 Annual Report (released
July 2009)
This report provides an overview of IMPACT’s mission, history, funding
and program services. Annual Report (PDF,
1.4mb)
IMPACT 2007 Annual Report (released
July 2008)
Annual
Report (PDF, 1.4mb)
IMPACT 2006 Annual Report (released
July 2007) Annual
Report (PDF, 808k)
2-1-1 @ IMPACT Women & Families
in Crisis (released
Fall 2006)
2-1-1 @ IMPACT has been very successful in connecting people
with the assistance they need, and the call center’s
detailed tracking system provides essential information regarding
the overall needs of special populations which can be used
to help steer future programming and community outreach.
With over one quarter of Milwaukee residents living in poverty,
and families headed by single women among the hardest hit,
2-1-1 @ IMPACT caller data reflects the struggle that many
face to meet even the most basic needs, such as housing and
food. This report detailing 2005 caller data provides
an overview of the needs and challenges facing Milwaukee
women and families.
Report card to the community
2006 Released 2006 (PDF, 8.5mb)
2-1-1 @ IMPACT Report Card
to the Community (released Fall 2005)
Call data from the first full two years of operations,
January 2003 through December 2004, are reviewed in the
report.
Report card to the community
2005 (PDF, 4.5mb)
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